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Cloud Business Intelligence and

Data Management as a Service

A Global Survey on Adoption, Challenges and Outlook

A BARC and ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) Report

October 2011

This research has been sponsored by:

IT & DATA MANAGEMENT RESEARCH,

INDUSTRY ANALYSIS & CONSULTING

Cloud Business Intelligence and Data Management as a Service

A Global Survey on Adoption, Challenges and Outlook

Table of Contents

Introduction: State of the Business Intelligence and Data Management as a Service Market..............1

Defining Cloud Computing .........................................................................................................................1

The Five Essential Characteristics of Cloud Computing.......................................................................1

The Three Service Models of Cloud Computing....................................................................................2

The Four Deployment Models of Cloud Computing ............................................................................2

Summary Findings of this Survey.....................................................................................................................3

General Adoption: .........................................................................................................................................3

Cloud Business Intelligence: ........................................................................................................................3

Cloud Data Management..............................................................................................................................4

Cloud Data Integration.................................................................................................................................4

Global Cloud Insights ...................................................................................................................................4

SaaS and Cloud Computing Adoption in the Enterprise .............................................................................5

SaaS Adoption ................................................................................................................................................5

Cloud Computing Adoption........................................................................................................................7

Cloud Computing and SaaS for Data Management ......................................................................................8

Delivery Models for Data Management ...................................................................................................8

Deployment Model Adoption ....................................................................................................................9

Data Integration in the Cloud .................................................................................................................. 11

SaaS for Data Management....................................................................................................................... 13

Cloud Computing and SaaS for Business Intelligence ............................................................................... 18

Delivery Models for Business Intelligence............................................................................................. 18

SaaS for Business Intelligence................................................................................................................... 21

Security Standards ............................................................................................................................................. 31

Platform and SaaS Vendors............................................................................................................................. 32

Platform Providers...................................................................................................................................... 32

Software as a Service Providers................................................................................................................ 34

Cloud Business Intelligence and Data Management as a Service

A Global Survey on Adoption, Challenges and Outlook

Table of Contents (continued)

Methodology and Demographics .................................................................................................................. 36

Company Demographics........................................................................................................................... 36

Participant Demographics......................................................................................................................... 40

Management Summary and Recommendations.......................................................................................... 42

Comparing North America and Europe ................................................................................................ 42

Appendix: Definitions and Terms ................................................................................................................. 44

Authors................................................................................................................................................................ 48

About Enterprise Management Associates............................................................................................ 48

About the Business Applications Research Center – BARC GmbH ............................................... 48





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